Privacy Policy

Last Updated: 4th of November 2024

Warm Reach Limited ("WarmReach," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services. We are committed to maintaining the accuracy, confidentiality, and security of your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Introduction

WarmReach Limited, with registered offices at 128 City Road, London, England, EC1V 2NX, provides lead generation services to help businesses reach their target audiences. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us, including but not limited to:

• Contact Information: such as name, email address, phone number.
• Company Information: business name, address, and industry details.
• Campaign Information: details regarding your lead generation goals and objectives.
• Additional Information: any other information you choose to provide.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services.
• To communicate with you about your account or our services, including service updates and changes.
• To respond to your comments, questions, and requests.
• To customize and personalize the services provided to align with your business needs.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and gather certain data, which may include IP addresses, browser types, and pages viewed. You can control the use of cookies at the browser level. If you choose to disable cookies, some features of our website may not function properly.

5. Data Sharing and Disclosure

We do not share or sell your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

• With Service Providers: We may share information with third-party service providers who assist us in delivering our services, including payment processors and data storage providers.
• Legal Requirements: We may disclose information where required by law, in response to valid requests by public authorities (e.g., a court or government agency), or to protect our rights and the rights of others.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Under UK data protection law, you have rights concerning your personal information, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal and operational limitations.
• Data Portability: You have the right to receive a copy of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at hello@warmreach.co.uk. We will respond to your request in compliance with applicable law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have collected information from a child under the age of 16, we will take steps to delete such information promptly.

9. International Data Transfers

WarmReach processes and stores data within the United Kingdom. We do not transfer personal data internationally. If in the future we need to transfer data outside the UK, we will implement appropriate safeguards in line with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. We will notify you of any significant changes by posting the updated Privacy Policy on our website. We encourage you to review this policy periodically to stay informed about our data practices. This policy is reviewed and updated every three months.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

WarmReach Limited

Email: hello@warmreach.co.uk

Registered Office: 128 City Road, London, England, EC1V 2NX